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Support

Online Product Help

SDL Trados Studio Help

Read through various help topics for SDL Trados Studio in this free area from getting started to feature information. Plus, use this area to learn about service pack releases.

SDL MultiTerm Help

Read through various help topics for the SDL MultiTerm product family, including getting started, how to create termbases and feature information.

SDL Studio GroupShare Help

Read through help topics for SDL Studio GroupShare including users and access control, translation memories, terminology and projects.

SDL WorldServer Help

Read through SDL WorldServer help topics for information on setting up, working with assets and projects, administration and working with translation memories and terminology.

SDL TMS Help

Read through our SDL TMS help topics for information on translating and reviewing, managing jobs, creating and authorizing jobs, running reports, managing organizations and managing projects.

SDL Licensing Help

Browse through the SDL Licensing Help for topics such as; how to activate your product, how single-user and network licenses work and how to view your license status.

Support testimonials

Geneviève Gillet-Ghenne
Geneviève Gillet-Ghenne
Freelance Translator & Proofreader
Many thanks for your help and kindness! You’re a great team! Not the first time I called for help and I must say I am really impressed by the quality of the support provided.
Ralf Lemster
Ralf Lemster
Managing Partner, Ralf Lemster Financial Translations GmbH
As an experienced SDL Trados user I like to be able to rely on the support of the SDL Language Technologies - especially with complex files and 'exotic' formats.
Chun-yi Chen
Chun-yi Chen
Freelance Translator
I have a support contract with SDL. Although I didn't feel like paying extra for technical support before, I have been using this service so much that it really is worth the money I put in.
Aurelia Heilwagen
Aurelia Heilwagen
Managing Director, Heilwagen Übersetzungen
The SDL Support Team has been very engaged in fixing a customer's termbase. Thanks to fast and professional help we were able to deliver a major translation order in a timely manner and the customer saved 3,600 Euro.