It is our mission to provide all our customers with excellent customer service and support. As a customer with a current Premium Software Maintenance Agreement (PSMA) you will get expert assistance using our new improved support system - SDL Customer Gateway.
Login in to your SDL account, then on the support page click Get Support to access the SDL Customer Gateway portal and submit a support case.
Instructional videos for the support portal are available. They explain how to use SDL Customer Gateway to log a new support case, and how to check the status of existing cases.