Cookie Policy

Definition of Cookies

A cookie is a small file, typically of letters and numbers, downloaded on to a device (computer or mobile phone) when you access certain SDL websites. Cookies enable SDL to recognize what your preferences are and store them which effectively saves you time from repeatedly re entering the same information. 

The cookies on our Web site are there to provide you with more relevant information and to give you a much better and valuable experience when you browse our Web site and also help us to improve our site. Please note that the cookies do not in any way reveal any personal information about you such as your identity. 

All Web sites which operate across certain parts of the European Union by law must obtain consent from users in using or storing cookies on their computers or mobile devices.

SDL’s use of Cookies

SDL uses Cookies on the following applications: 

  • ASP.NET Session/Authentication - This Session ID is part of a cookie that is sent to your browser by It creates an authentication ticket for the supplied name and adds it to the cookies collection An Authentication ticket is created when you log on to a site and it tracks you throughout the site. The Information that you fill in are passed to the server and validated against a user store handled by a membership provider. SDL will not supply any of your data to form an authentication ticket. The authentication ticket is encrypted ASP.NET and then stored in cookie. 
  • Profile- This application is more for protected content. This stores your data in the following SDL Database: Audience Manager, SDL Web database and passing data to Sales Force. This works when you open as protected content, where you complete a form. The data filled by you will be passed to the aforementioned storage. After this data is submitted, it creates a cookie with name “SDLSessiondKey” and randomly generates a GUID value(Globally Unique Identifier) 
  • SDL also uses external cookies for third parties such as Google Analytics ,to improve your experience on our Web Site

Types of Cookies used by SDL

We use Session cookies, Persistent Cookies and First and Third Party Cookies. 

Session cookies-These allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They can be used for security when a user is accessing internet banking or to facilitate use of webmail. These session cookies expire after a browser session so would not be stored longer term. For this reason session cookies may sometimes be considered less privacy intrusive than persistent cookies 

Persistent Cookies- These are stored on a user’s device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users preferences and choices when using a site or to target advertising 

First and third Party Cookies-First Party cookies basically are cookies set by a website visited by the user of the website that will be displayed in the URL window. Third Party cookies are cookies that are set by a domain other than the one being visited by the user. This means that if you visit SDL’s website and a separate company has set a cookie through our website, then this will be considered a third party cookie

For more information about Cookies please go to the following websites:

Types of Analytics Cookies used by SDL

We use analytics tools and other third party technologies, such as Google Analytics and DoubleClick Cookies, to collect non-personal information in the form of various usage and user metrics when you use our online Sites and/or Services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.

The third party analytics companies who collect information on our Sites and/or Services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.

In addition to our use of technologies as described herein, we may permit certain third party companies to help us tailor advertising that we think may be of interest to you based on your use of SDL Sites and/or Services and to otherwise collect and use data about your use of SDL Sites and/or Services. For more information about this practice, please see the "Third Party Advertising Technologies" section below.

You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page.

Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.

Managing the use of your cookies

You are not obliged to accept cookies and you may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use.

You can control the cookies by having them on your browser, deleting them individually or deleting all of them. You can also set your browser not to accept any cookies. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser, not accept cookies and instead ask for your consent to be given before each cookie is set on your device. This gives you control over what is set on your device. Please be aware that in doing this, it may slow down your browser experience. There are different levels of control in using your cookies. You will be able to prevent only third party cookies being deployed, effectively opting out of behavioral advertising or allowing you to block specific companies that you do not wish to deploy a cookie.

In order to manage and control your cookies, please select your browser from the list below and follow the instructions:

Mobile devices: